• Return requests must be made within the first 5 days after receiving your order.
  • All returns must be approved by Fantoo Market before shipment.
  • Return items must be in original condition and packaging.
  • If returned items are damaged/defective, customers will be provided with a prepaid shipping label.
  • If returned items are not damaged/defective, customers are responsible for return shipping fees.



    To start the return process, please complete and submit our Return Form. Once we have received your submission, we will start the return process. 



    After we receive your RMA form and returned shipment, we will examine and process your refund or exchange. If we have determined that your returns meets our policy requirements, you will be refunded fully if the return was a result of our error or partially (shipping costs dedcuted) if return was not a result of our error.